Quick answers before you tap.
The essentials about products, compatibility, custom orders, bulk pricing and delivery.
Only the things that matter.
For anything unusual, contact Tapzy and tell us what you want the customer to do after the tap.
Using Tapzy
Does the customer need a Tapzy app?
No. A normal NFC interaction on a compatible phone does not require the customer to install a Tapzy app.
Which phones work?
Most modern iPhone and Android smartphones support NFC. Exact behaviour depends on the model, operating system and settings; some Android devices may require NFC to be enabled.
What can Tapzy open?
Ready-Made Tapzys cover reviews, WhatsApp, WiFi, menus, social profiles, payments, websites, contact sharing, tips, price lists, loyalty and events. Custom Tapzys can be configured around supported business destinations.
Does it arrive programmed?
If you choose “Program it for me”, yes. Tapzy prepares the agreed destination and tests the NFC function before dispatch. Choose Self setup if you want to configure a compatible Tapzy yourself.
Can I manage a Tapzy later?
Compatible Tapzys can be checked or changed with the Tapzy App. The app is an optional owner tool; customers do not need it to tap a Tapzy.
Custom Tapzy
Can I use my own branding?
Yes. Custom Tapzy products can use your logo, colours and approved artwork.
What does the R199 design service include?
Tapzy Design Service is R199 once per unique design and includes product artwork, a digital proof, print-ready preparation and up to 2 revisions.
Do I need finished artwork before ordering?
If you already have finished artwork, upload it directly in the Custom Tapzy builder before adding the order to cart. If Tapzy is designing it for you, choose the R199 design service and provide the design brief instead.
Is the proof approved before printing?
Yes. Custom production requires approval of the current proof before the job moves into production.
Bulk & delivery
When does bulk pricing start?
Standard bulk pricing starts at 10 units. Unit pricing drops again at 25 and 50 units; 100+ is quoted.
Can we mix Cards, Stands and Stickers?
Yes. For a business rollout, a mixed format can be quoted around the actual project.
Can different branches use different links?
Yes. Tell us how destinations need to be split so the quote and production plan reflect the real setup.
How long does delivery take?
For Ready-Made Tapzys, nationwide courier delivery is typically 3–5 business days once the order is dispatched. Custom Tapzy orders are delivered within up to 7 business days after artwork/proof approval. Available delivery options and cost are shown at checkout. Mixed carts follow the Custom Tapzy timeline and ship together unless agreed otherwise.
Do you deliver nationwide?
Yes. Tapzy serves customers across South Africa. Available delivery methods and cost are shown at checkout for the order and destination.